LEGAL REFERENCE

Your Privacy Matters to Us

We built biru 138 around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across our live casino, slots...

Data ProtectionSecure PaymentsTransparent PracticesYour ControlIndonesia-Compliant

Account access Read FAQ

How We Protect Your Information

biru 138 collects personal information only to set up your account, process deposits via DANA, OVO, GoPay and QRIS, and deliver our live casino and sportsbook services. We use encryption to secure your data in transit and at rest. Your payment details are never stored on our servers after a transaction completes. We comply with data protection standards in supported regions and

do not sell your information to third parties. If you have questions about how we use your data, our support team is ready to help.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

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Privacy Questions? We're Here

TRUST MARKERS

Why Your Data Is Safe With Us

Encryption Standard

All data between your device and our servers uses TLS 1.2 or higher. Payment gateways are PCI-DSS certified. Your account...

No Third-Party Sales

We never sell your personal information to advertisers, brokers or external marketers. Your email and account details stay within biru...

Regular Audits

Our security team conducts quarterly penetration tests and vulnerability scans. We log all data access and flag unusual activity in...

Transparent Retention

We keep your account data for as long as your account is active. After closure, we retain records only as...

DANA, OVO, GoPay, QRIS Security

Payment processors handle your wallet credentials directly. We never see your PIN or full card number. Each transaction is tokenized...

Incident Response

If a breach occurs, we notify affected users within 24 hours and provide guidance on account protection. Our incident team...

Our Privacy Stance vs. Industry Norms

Data Minimalism

We ask for only what we need: name, email, phone and payment method. No unnecessary profile fields or behavioral tracking across the web.

No Cookie Tracking

We use cookies only for session management and fraud prevention. No third-party ad trackers or retargeting pixels follow you after you leave.

Opt-In Communications

Promotional emails and SMS are opt-in only. You control frequency and content type in your account settings. Unsubscribe anytime with one click.

Local Law Compliance

We follow data protection rules in supported regions. Your rights to access, correct and delete your data are honored without delay or cost.

No Behavioral Profiling

We don't build psychological profiles or predict your spending. Your play history is used only to personalize your lobby view and detect fraud.

Transparent Subprocessors

Any vendor we work with (payment gateways, hosting, analytics) signs a data protection agreement. We publish our subprocessor list on request.

User-Controlled Export

Request a copy of all your data in machine-readable format anytime. We'll deliver it within 7 days. You can then move it to another platform.

What This Policy Covers

Account Setup

When you open an account, we collect your name, email, phone and date of birth to verify your identity and comply with local regulations in supported regions.

Payment Processing

DANA, OVO, GoPay and QRIS transactions are processed by certified payment partners. We store only a token reference, never your wallet credentials or card details.

Live Casino & Slots

Your play history, bet amounts and session times are logged for account reconciliation and fraud detection. This data is retained for 12 months then archived.

Sportsbook Activity

Wagers, odds viewed and settlement records are stored to generate your account statement and tax documentation where required by local law.

Device & Location

We log your IP address, device type and approximate location (city level) to detect unauthorized access and prevent account takeover attempts.

Support Interactions

Chat transcripts and email threads are kept for 24 months to resolve disputes and improve our service. You can request deletion of support records anytime.

Privacy Policy Questions Answered

We retain your account data for 7 years where required by anti-money-laundering law in supported regions. After that period, we delete it unless a legal hold applies. You can request early deletion for non-mandatory fields.

Yes. Log into your account, go to Settings > Privacy, and click 'Download My Data'. We'll email you a complete record within 7 days. You can also request it via our support team anytime.

No. We share data only with payment processors (DANA, OVO, GoPay, QRIS partners) to complete your transaction, and with law enforcement if legally required. We never sell your data to marketers or brokers.

Yes. Your wallet credentials are handled directly by the payment provider, not by us. We receive only a transaction token. All transfers use bank-grade encryption and fraud monitoring.

We notify you within 24 hours if your account is compromised. We'll guide you through password reset and account recovery. We also work with local authorities and provide credit monitoring where applicable.

Yes. Request account deletion in Settings > Privacy > Delete Account. We'll remove your personal data within 30 days, except records we must keep for legal compliance in supported regions.

No. Our cookies are session-only and used only on biru 138 for login and fraud prevention. We don't use retargeting pixels or third-party ad trackers. You can disable cookies in your browser anytime.